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          FAQ
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Q: What Is "Cartography"?

A: Cartography is the study and practice of making maps. 


 

Q: What Sizes Are Available?

A:  We sell a variety of sizes. We partner with a professional printing and framing company to offer prints starting at 24x30". For smaller prints, please browse our Main Shop.

 


 

Q:  Do you sell “original” work?

A: Most of our work is only sold as prints. 

 


 

Q:  Do you make custom orders/Commissions?

A: Commissions are not something we normally do, but sometimes make an exception. If you are interested in a custom order, please send us a message. Commission fees include a $300 non-refundable design fee plus the cost of the print. We do not commission "original" drawings and no digital files are provided.

 


 

Q: Who actually owns artwork?

A:When purchasing artwork, you own the physical object. However, the artist owns the image. What does that mean? Read below.

Artist Rights- The artist owns all work they create. This includes the rights to the image of sold and commissioned work. The artist retains the rights to make an unlimited quantity of reproductions of ANY KIND of ALL the artwork they create.

Collector Rights- The collector has purchased an item and has the right to display the artwork in their home or business in any way they choose. However, the artwork may not be resold or reproduced without the artist’s written permission. The collector does not have the right to claim it as their work, or to publish it (in print or online) without giving credit to the artist.

Exception- The only exception would be if a collector wishes to purchase exclusive rights to a commission or custom order, which means the artwork will not be sold to someone else in any format. This is a cost IN ADDITION to the cost of the artwork, and starts at $5,000. If you are interested in purchasing rights to a commission or custom order, please disclose that before the commission agreement is signed. 

 


 

Q: How can I be included in special offers and promotions?

A: We sometimes offer special offers and promotions for our subscribers. In order to get access to these offers, please sign up to our EMail Newsletter so you can save money on your next order.

 


 

Q: I like this, but can I get it in a different color?

A: Each piece is drawn by hand using various artistic media. Because of our process, colors cannot be easily changed. If you want a particular piece in a particular color, we have to start the process from the beginning and it is considered a commission (additional fees apply).

 


 

Q: I live in a small apartment with NO wallspace! Do you sell other merchandise?

A: Yes, we have a RedBubble  Merchandise Shop page for your home or office. Including clothing, phone cases, pillows, mugs, greeting cards, zippered pouches and more! These make great options for holiday baskets, wedding guest favors, graduation gifts and other special occasions. They also make GREAT housewarming gifts! 


 

Q: I’m a retailer. Do you have a wholesale option?

A: Not yet. Stay tuned.
 


 

Q: Are all your prints archival quality?

A: No. We only offer one print type that is considered "archival". If you need an archival-quality print, please choose "Cotton Archival Paper" as your media type.

 


 

Q: Can I pick up my purchase rather than having it shipped?

A: Unfortunately no customer pick-ups are available at this time. Please read our return policy page for more information.

 


 

Q:  Do you have a storefront I can visit?

A: We are currently in transition, as we prepare for the next chapter in our story. Right now, we do not have a public storefront or studio. We hope to have something set up soon.

 


 

Q: What options are available for corporations/businesses?

A: Browse our current product lines for an option that suits your needs or have a map custom made for your space! We have our work in corporate board rooms, start-ups, real estate offices, non-profits and more. Let us help you find the perfect solution. 

 


 

Q: What happens if I order a print online but change my mind when it arrives?

A: All of our work is NON-REFUNDABLE. That means we don't give refunds for any reason.  Please read our sreturn policy page for more information.

 


 

Q: Where Else Can I Find You Online?

A:  Connect with us on Social Media- including Instagram  Facebook Twitter and Pinterest

 

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Description from Merchant:

Each one of our pieces is created by developing a series of hand-drawn layers, with its own intended purpose for the whole. Each layer is a sketch, painting or drawing that is made independently, using various artistic mediums in a way that makes it compliment the other layers. These layers are then digitally combined to make a single final piece. The final piece is then produced as a high-quality print on paper or canvas. To read more, go to: https://www.carlandcartography.com/creative-process

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